Thank you for shopping with Retale. Please review our refund policy carefully:

• Final Sale Policy: All purchases made through Retale are considered final. We are unable to accept returns or exchanges, and cancellations cannot be processed once an order is confirmed.

• Authenticity Guarantee: Every item at Retale comes with the reassurance of authenticity. Our in-house experts and specialized software meticulously verify each piece, ensuring it meets our high standards. We proudly offer a lifetime authenticity guarantee on all items, each approved by our dedicated team.

• Product Condition: Our collection features a range of brand new, preloved, and vintage items, each sold as is. Some items may display signs of wear, which we strive to detail through images and descriptions. We recommend examining these carefully to make an informed purchase.

• Size and Fit: To ensure satisfaction with your purchase, please verify all provided measurements and sizing details for clothing items before placing your order.

• Concerns and Contact: Should you encounter an issue with your order, please contact us within 48 hours of delivery. We are committed to resolving any concerns, though requests made after this period may not be eligible for our quality support.

At Retale, we take pride in offering unique luxury pieces, and we’re here to answer any questions you may have prior to purchase.